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Storefyi & Covid-19

FAQs about Orders and Deliveries and the COVID-19 virus

1. Can I place an order? Will Storefyi deliver the package?

Yes, Storefyi activities are currently continuing. However, delivery times may be longer than usual.  Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).

Our teams are working to ensure availability of products, and continue to bring on additional capacity to deliver customer orders. We're continuing to ship all available selection in our inventory, but some products may currently take longer to ship.

 

2. What's the status of my order and delivery? 

You can track your order and deliveries from Track My Order on Storefyi.com & Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information. 

4. Can I still make returns?

Yes. We are still processing returns. To start a return and learn more about returns, please visit Storefyi F.A.Q

5. Is it safe to receive orders?

For guidance on Coronavirus, please refer to the World Health Organization website.

Also, we make sure that all our packages are sanitized and safe for you.